Customer support

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Right First Time

All of the divisions within Hanson UK are dedicated to providing excellent customer service, and we strive to be a supplier with whom it is easy to do business. All the way from placing orders with our dedicated Customer Services teams to delivering high quality, consistent products, our aim is get everything Right First Time.

Our coordinated approach to the full supply chain ensures that we are able to deliver on time, and our technical expertise allows you to be certain that the best product for your job is used every time. Our extensive Shared Service Centre handles all payments and transactions swiftly and efficiently and, if things should go wrong, we undertake to deal with all complaints in a timely manner.

We operate to an Integrated Management System to guarantee that our policies and procedures deliver excellence in all that we do in a safe and sustainable environment.

Hanson UK – Right First Time

Request a credit account

Fill in an application if you wish to apply for credit with Hanson Quarry Products Europe LTD. Submitting electronically will enable the most efficient processing of your application.

Hanson Merchant Academy.

To help you find out more about our cement and ready-to-use products, we’ve launched the Hanson Merchant Academy, a set of online training modules aimed at giving you the knowledge you need about our core products.

Certification

View Hanson certificates including BES 6001, ISO 1400, ISO 9001 and OHSAS 18001 by division.

CE Mark search

Locate your Declaration of Performance (DOP) and CE certificate using the information supplied on your delivery ticket.

Request a CE Mark certificate

Submit a request for a particular CE Mark certificate for aggregate products.

Tools and calculators

Access the Concrete application selector, volume calculator and plant finder to place an order or calculate your CO2e saving with the Concrete carbon calculator.